Loop-Loc's 16' x 36' Rectangle 4' x 8' Center Step Safety Cover purchase will be the one of the safest decisions made regarding protecting your pool and swimming family. The Loop-Loc Pool Safety Covers are also known as ‘The Elephant Cover’. Why? They are in fact strong enough to hold the weight of an elephant (See Video Below). The Mesh Swimming Pool Safety Covers will ensure that your pool is safe. After all, Family Safety is Important.
Since 1978 Loop-Loc has only known to make the best covers possible by sticking to one consistent statement. "The quality of the cover you make today can save a life tomorrow. " The production process and commitment to safety and quality has brought peace of mind to tens of thousands of swimming pool owner’s around the globe.
The Super Mesh safety pool covers are made of the strongest cover threading available and easily allow rain and snow melt to easily pass through the cover while straining out dirt and debris. The Ultra-Loc II solid safety pool covers are lightweight, easy to put on and are available with a built in drain panel to allow water to pass through the cover. Likewise a true solid safety cover with no drain panel but does require an automatic pump.
Items Included in the Package
Warranty
15 Year Warranty
15 YEAR PRO-RATED WARRANTY
This Limited Pro-Rated Warranty applies to LOOP-LOC® Safety Swimming Pool Covers, ULTRA-LOC SOLID® Safety Swimming Pool Covers, and LOOP-LOC® Safety On-Ground Swimming Pool Covers, all of which are manufactured by Pool Cover Corp.
See Warranty PDF for additional details.
To insure proper warranty coverage, certificate must be completed and submitted within 30 days of installation. Register your product online at www.looploc.com.
This information was updated on 10/15/19. For the most current information and full warranty policy please visit www.looploc.com.
FAQ
Copy and Paste this below in the HTML view on the FAQ tab:
What is the difference between a
regular pool cover and a LOOP-LOC safety cover?
A typical solid vinyl pool cover is
little more than a tarp to put over your pool. It does not prevent children or
pets from gaining access to the pool. All safety covers must conform to the
Standard Performance Specification set by the American Society for Testing and
Materials (ASTM). According to the ASTM, a safety cover must be able to support
a certain amount of weight, not permit gaps that a child or pet could squeeze
through, and remove standing water.LOOP-LOC safety pool coversfar exceed minimum ASTM standards.
Built from extremely strong material and secured tightly to the deck by
heavy-duty springs and brass anchors, a LOOP-LOC safety cover puts a
"lock" on a pool that will prevent children and pets from gaining
access to the water.
Where are LOOP-LOC covers
manufactured?
Since LOOP-LOC'sinceptionin 1978, we have proudly manufactured
all of our products in the U.S.A. Our 200,000-square-foot manufacturing
facility is located in Hauppauge, New York. Our expertly trained personnel,
from office to manufacturing, are dedicated to providing you with the safest
cover on the market today and outstanding customer support.
Why is the U.L. (Underwriter's
Laboratories) approval important?
Underwriters Laboratories (known as
U.L.) is an outside testing company. Many cover companies will claim that they
meet the ASTM standard F1346-91 for manual safety covers, but have not followed
up with the outside testing agencies that perform all of the actual tests
listed in the ASTM guideline. At LOOP-LOC, we are so proud of the safe, high-quality
cover that we manufacture that we went the extra step to confirm that we not
only meet but also exceed the guidelines set forth for safety swimming pool
covers, earning LOOP-LOC the U.L. seal of approval.
How do I know I'm getting a genuine
LOOP-LOC?
First, make sure it says
"LOOP-LOC" on your contract when you order. Then, examine your cover
when it arrives. All LOOP-LOC covers (including ULTRA-LOC) have the LOOP-LOC
name woven right into the straps. If you don't see LOOP-LOC on the cover, it's
not a LOOP-LOC!
I
always supervise my children when they are around our pool. Why do I need a
safety cover?
A swimming pool is always a magnet
for children. At times when you are not around to supervise or your family is
away from home, wandering children and pets from the neighborhood may attempt
to enter your pool. Even if you have a locked gate (which is a great extra
layer of protection), a determined toddler will often be able breach it. Only
the security of asafety covercan ensure that no one will be able to gain access to the
pool while you are away.
Can I or my children walk and/or play
on my LOOP-LOC cover?
All LOOP-LOC covers meet the ASTM
guidelines for safety covers and have been U.L. certified. As such they will
easily support the weight of a child or an adult in an emergency. However, we
do not recommend ever walking on the cover, and children, adults and pets
should never be allowed to play on top of a LOOP-LOC or any other type of pool
cover. Adult supervision is always required around any swimming pool area.
To clean or clear debris off of a safety cover we recommend the use of a long
handled broom, skimmer, or simply hose down. It is also important to
remember that as a cover ages it may encounter U.V. deterioration which over
time can affect the safety features. It is recommended that you
periodically check your cover for signs of this, or contact your swimming pool
professional to make a determination. Adult Supervision is always
required around any swimming pool area.
Why does the water have to be removed
from the cover in order for it to be considered "safe"?
Collected water on a cover is a hazard in
itself. There have unfortunately been cases of children and pets who have wandered
out on a cover filled with water and slippery debris, become trapped and
drowned. That is why the ASTM Performance Specification states that no pool
cover can call itself a safety cover if it does not provide for water removal.
Should I drain my pool before putting
on my LOOP-LOC cover?
No! It is very important to maintain
proper water level to help support the weight of snow and ice on
the cover and prevent excess wear. ForLOOP-LOC mesh covers, water level should be 15" to
18" below the top of the pool. ForULTRA-LOC solid covers, water level should be 12" to
16" below the top of the pool. If proper water level is not maintained,
the warranty will be void.
What type of warranty do your covers
come with?
Covers purchased from 2013 - Present See
Below 15 year Pro-Rated warranty information.
All LOOP-LOC mesh and solid safety pool
covers come with a 15-year pro-ratedmanufacturer's warranty.
When completed and signed by the original purchaser, this warrants that the
cover is free from defects in material and workmanship under normal use, when installed
by a qualified swimming pool professional.
If any cover is found to have defects in
materials or workmanship within the first 25 months of service LOOP-LOC will
furnish a replacement cover, or at our option, repairing any part or
parts at no charge to the consumer. After the 25 month period has elapsed the
customer will pay 1/156 for each month or part thereof since the original
factory shipping date, of the current list price of the replacement cover. All
repairs and replacements will be F.O.B. Pool Cover Corps plant and customers
are responsible for shipping costs on repairs not covered by our warranty.
Please note any damage caused by animal
damage, misuse, alteration, neglect, abuse, coping wear, drag holes, accidents,
intense external thermal reaction, or if the water levels fall below the
recommended levels stated in our care & maintenance instruction are not
covered under the pro-rated warranty. Click here forcomplete warrantydetails.
Can I fill out your warranty online?
Yes. If you have recently purchased a
LOOP-LOC or ULTRA-LOC Safety Swimming Pool Cover, you cancomplete and submit your 15-year pro-rated warranty certificate
online now.
*Covers purchased from Yrs. 1978 - 2003
were supplied with a 10 year Pro-Rated Warranty, Yrs. 2004 - 2012 came with a
12 year Pro-Rated Warranty. Covers purchased after 2013 were supplied
with a 15 year Pro-Rated Warranty.
How long will it take to get a custom
LOOP-LOC cover?
From the time yourpool
dealersubmits your order to us, LOOP-LOC will
ship your custom cover from our factory in two weeks or less. If you have a
stock sized rectangle cover the shipping time is 24-48 hours.
If we have a paver/brick deck can we
use a LOOP-LOC Cover?
Absolutely! LOOP-LOC's anchor-in-pipe
installation is the perfect application for paver/brick decks. The pipe holds
the anchors firmly into place allowing the cover to remain taut all winter
long. No wear and tear on the deck and the cover will not pull or ruin
pavers/bricks whatsoever. For additional information on anchor-in-pipe, contact
your LOOP-LOC dealer or our customer support department.
My pool deck and/or coping is very
rough. Should I take any special precautions?
For decks and/or coping that are
rough, LOOP-LOC recommends the use of additional undercover padding to prevent
premature wear on the cover. Undercover padding supplied by LOOP-LOC can be
purchased from yourswimming
pool professional. The use of indoor/outdoor carpeting
can also be a good alternative to prevent premature wear in these situations.
Why do you show an elephant on the
cover but say a " horse, deer, dog, etc." can damage a cover?
LOOP-LOC Safety pool covers are
manufactured to conform to ASTM standards which state that a safety cover must
hold "two adults' and one child's weights" in the event of an
emergency.
LOOP-LOCshows
an elephanton
our mesh cover to prove that we not only meet but exceed the ASTM standards. We
used an elephant due to its large flat feet. Elephants do not have hooves
or sharp nails like other animals. Thus the elephant, for demonstration of
weight purposes, was able to walk on the cover and walk off without causing
damage.
Other animals such as horses, deer and dogs
can do damage to the material of the cover due to the sharpness of their hooves
or paws, which unfortunately is not covered under the15-year pro-rated warranty.
It is highly recommended to add a fence around your pool area to protect your
horses, or other animals with sharp hooves that may slice through the fabric of
a safety swimming pool cover.
I already have a LOOP-LOC and want to
order a new replacement cover.
First, thank you for your purchase of
LOOP-LOC. We are happy that the cover has serviced you for many years. LOOP-LOC
as the manufacturer only sells products through our large network of swimming
pool professionals. We recommend that you contact the original dealer you
purchased the cover from to place your new order. Find the dealer contact
information, or that of another dealer by using ourdealer
locator.
I do not know the manufacturer of my
old worn out cover but would like to replace it with a Loop-Loc, is this
possible?
Of course! Loop-Loc's expertly
trained design team and manufacturing team will be able to match up your
existing anchor locations for a perfectly fitting Safety Swimming Pool
Cover. Simply contact your swimming pool professional so that we can get
started right away. All replacement covers ship in less than two weeks
all year long.
*In certain cases please note that due to
Loop-Loc strictly adhering to ASTM and U.L certified guidelines an anchor or so
may have to be redrilled. We will advise your swimming pool professional
ahead of time if this happens.
Solid Covers and Automatic Pump Information
IMPORTANT AUTOMATIC PUMP INSTRUCTIONS:
FOR SOLID COVERS THAT DO NOT HAVE
DRAIN PANELS
The automatic cover pump supplied with your
solid cover is used to remove water that accumulates on your LOOP-LOC cover. In
addition to water accumulating due to rain and/or melting snow, water may seep
up through the material seams during the winter months when snow and ice force
the cover to come into contact with the pool water.
Left unchecked: there is a strong possibility that a
substantial amount of pool water may be pumped out of the pool. Once the cover
begins to exceed the depressed level of 16" below the deck, excess stress
is placed on the cover, hardware, pool, coping and deck. At this point,
cover/hardware failure is possible, which will void the cover warranty. Loop-Loc is not responsible for any damage that may occur due to
this condition.
If this pool-pumping condition exists: it is necessary to correct the pools'
water level immediately. By removing accumulated snow from the skimmer
box, you will be able to check to see if the water levels have dropped and if
additional water needs to be added into the swimming pool. If uncertain,
please contact your swimming pool professional immediately.
When snow and iceaccumulates and remains on the solid cover
it is recommended to disconnect the pump if it will be frozen in ice for an
extended period of time. It is important to immediately reconnect the
pump once the snow & ice begin to melt.
When leaving your home unattended for extended
periods oftime:it is highly recommended to have your
swimming pool professional periodically check your water levels, or if that is not
possible to have a friend or neighbor check on and fix the above
conditions.
For additional information on the
Little Giant Pump model # APCP-1700 please visit their website at:
http://www.littlegiant.com
Can a Loop-Loc cover be returned?
Unfortunately Loop Loc Custom Covers cannot
be returned or exchanged as they are specifically manufactured for each
individual pool. It is important to decide before ordering and
manufacturing occur on the type of cover you desire (mesh or solid) along with
which color you prefer. Loop-Loc mesh and solid covers come in our
most ordered color: Green to blend beautifully in any backyard
environment. Mesh covers are also available in Designer Gray, Blue, Tan
and Black. Ultra-Loc designer colors are Tan and Blue.
Make sure to read through your invoice
together with your swimming pool professional to review the type of cover and
the color before your order is submitted.
During the winter months when the
cover is on the pool is there anything I have to do?
Yes, during the winter months it is extremely
important to make sure your water levels are proper.
The guidelines are as follows:
Mesh covers: 15" – 18" below the top
of the swimming pool
Solid covers: 12" – 16" below the
top of the of the swimming pool
This is important for supporting the weight of
the snow on the cover. Allowing
the water levels to drop below the recommendations will put excess stress on
the cover, may cause damage, and will void your warranty. We recommend that you
clear some snow from your skimmer box and check the water levels and add water
when levels are low, or contact your swimming pool professional to come and
evaluate for you.
If you have a solid cover with an automatic
cover pump, please go to the care & maintenance section of the FAQ's for
more information... "What
is the proper way to use the automatic cover pump that came with my
cover?"